The Bonham Hotel in Edinburgh

The Town House Collection Cookie Policy

What is a Cookie?

Cookies are small text files that are stored on your computer when you visit a website. These serve a wide range of purposes such as passing information from page to page while a user is navigating throughout a website, keeping you logged in and analytical purposes for statistical analysis.

Each website or third party service used on a website can send its own cookies to your browser if your browser's settings allow it. Cookies can only be accessed by the website or third party that originally set the cookie.

The three most common types of cookie are:

- Session Cookies: are used to link the actions of a user during a browser session. These types of cookies are essential for certain types of website functionality. For example if you are logged in to a website the site won't be able to remember that you are logged in. For websites such as ours which don't have login functionality the session cookie is active but unused. Session Cookies expire as soon as you close the website that set them.

- Persistent Cookies: These cookies are used to store information about your preferences and shopping history. These usually have quite long life spans and enable a personalised browsing experience such as that found on websites that recommend content that you might be interested in.

- Flash cookies: This is a type of cookie which is collected via Adobe Flash media player - a piece of software which you probably have on your computer that is used to watch online videos and listen to podcasts.

Have a look at Adobe's website (http://www.adobe.com/security/flashplayer/articles/lso ) if you want to control Flash cookies on your computer. If you've got a Firefox browser you can also get an add-on to detect and delete Flash cookies.

For more information about cookies there is a government site with lots of useful information at: http://www.direct.gov.uk/en/SiteInformation/DG_197506?CID=Central&PLA=url_mon&CRE=managing_cookies

Cookies can also be classified as 1st Party or 3rd Party Cookies:

- 1st Party cookie: The domain of the website placing the cookie is your own website's domain.

- 3rd Party Cookie: The domain of the website placing the cookie is different to your websites domain

Why Do We Need Cookies?

Cookies make it quicker and easier to interact with websites and make certain functions such as log-ins and shopping baskets possible. Without cookies functionality on websites would be extremely limited as functionality such as logins and booking forms would not function correctly. Also cookies are used in Google Analytics which are used to measure and improve the performance of the website.

The Townhouse Collection Cookies:

Our website uses cookies as it uses ASP.Net technology (although the session cookie is active but not used for any specific functionality). The "Add This" "Share" button at the foot of our webpages creates a short lived cookie to enable its function.

Our website also uses Google Analytics cookies for analytical purposes such as tracking the number of visitors there are to our website and what pages are being viewed. This information is used to improve our website and make it more usable.

You can view more information about Google Analytics and its use of cookies here: http://www.google.co.uk/policies/privacy/ads/

The Townhouse Collection Third Party Cookies:

Our site has some facilities provided by third parties which use cookies. RezTrack which provides further analytical information on reservations booked via the onsite booking mask and the Spa booking system on the Spa pages all use cookies to enable their function.

Details of all our cookies are as follows:

CookieDescriptionExpires

1st Party Cookies
ASP.NET_SessionIdThis cookie is created by default as the website is created using Asp.Net technology. Therefore this cookie is present but is not used and expires at the end of the user session.At end of session

__utma

__utmb

__utmc

__utmz

These cookies are set by Google Analytics. They are used for purposes such as tracking a visitor as they move between pages. This data is used for statistical purposes to improve the browsing experience.

_utma (2 years)

_utmb (30 minutes from set)

_utmc (At end of session)

_utmz (6 months from set)

__atuvc

This cookie is set by the third party 'AddThis' which is a plugin used on the THC website to allow visitors to easily share information on their social networks via the "share" button in the footer.

On page load


3rd Party Cookies

Userinfo/ reztrack.com

These cookies are set by RezTrack which is a tracking and reporting system to provide information on reservations booked via the onsite booking mask.

1 or 2 hours

app.secure-booker.com

Spa Booking system -Cookies created by the Spa booking button in use on the Spa pages.

At end of session


How to Manage Cookies:

Our website will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by this website, or any others, this can be done through the settings in most modern browsers.

Please note that disabling cookies will limit the functionality available through The Townhouse Collection website.

For information on how to do this on the majority of web browsers as well as more details about cookies and how you can delete them from your computer you may wish to visit http://www.aboutcookies.org/

If you want to delete cookies or change cookie settings on your mobile phone we would recommend referring to your handsets manual.

Contacting Us

If you have any questions or queries relating to this Cookie Policy then please contact us