The Town House Collection Values
Our Mission Statement
To Provide a Genuine, Personal and Memorable Experience...
The Town House Collection activities are governed by a set of values that have been discussed and created by the people who work within the company. The values are centred around the following key statements:
We will create open, honest and realistic relationships with our guests, suppliers, each other and act with integrity. We will support each other without being asked and help each other to succeed.
We are committed to creating a culture of learning together to meet your personal and career objectives. We are committed to providing pay and conditions and benefits that are fair, equal and support a work life balance.
We will take time to say, "thank you" and recognise the contribution that each of us makes to our guest's experience. We will reinvest part of our skills and resources into the community and the environment.
We will create opportunities to meet new friends, gain experiences and a sense of purpose from working together. We will be innovative, creative and outward looking, whilst having the confidence to do things in new ways.